Shipping Policy

Thank you for shopping with Stillcantik! We are committed to delivering your orders quickly and efficiently. Please review our shipping policy for complete details on how your order will be processed and delivered.

Delivery Timeline

Shipping Option    Delivery Time    Cost

Standard Delivery (West Malaysia)    3 – 5 business days    RM8 (Free for orders above RM100)

Standard Delivery (East Malaysia)    5 – 7 business days    RM12

Express Delivery (Selected Areas)    1 – 2 business days    RM20

⚠️ Note: Delivery time may vary due to unforeseen circumstances such as public holidays, weather delays, or courier backlogs.

 Order Processing

All orders are processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Partners

We work with trusted courier services including Ninjavan, J&T Express, PosLaju, and DHL eCommerce to ensure timely and safe deliveries.

 Order Tracking

Once your order is shipped, you will receive an email or SMS with a tracking number and a link to track your parcel in real-time.

Shipping Resources & Support

For questions or assistance regarding shipping, feel free to:

Contact our customer service via WhatsApp or email.

Refer to our FAQ page for common delivery-related questions.